Effective Date: 11/20/2025

1. Introduction

Welcome to Super Home Maid Cleaning. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.superhomemaidcleaningservice.com), request our services, or otherwise interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services to you. This information is gathered in two main ways:

A. Information You Voluntarily Provide to Us:
When you fill out a contact form, request a quote, or schedule a cleaning, you may provide us with personal information, including:

• Contact Information: Your name, email address, and phone number.
• Service Information: Your physical address, the details of your home (e.g., number of bedrooms/bathrooms), and the type of cleaning service you are interested in.

B. Information Collected Automatically (Analytics):
Like most websites, we use analytics tools to help us understand how visitors use our site. We use Google Analytics 4 (GA4), which automatically collects certain information, such as:

• Usage Data: Information about the pages you visit, the time you spend on them, and the links you click.
• Device and Browser Information: Your device type, browser type, and general geographic location (e.g., city), which is derived from your IP address. GA4 does not log or store individual IP addresses.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To respond to your inquiries, provide you with accurate quotes, schedule cleaning appointments, and communicate with you about your service.
• To Improve Our Website: To analyze website traffic and user behavior, which helps us improve our website’s functionality, content, and overall user experience.
• To Communicate With You: To send you service reminders, updates, or information about our services that you may find valuable. You can opt out of marketing communications at any time.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others.

Your information will not be shared with third parties except in the following limited circumstances:

• Service Providers: We share data with trusted third parties that help us operate our website and business, such as Google for our website analytics. These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena or a request from law enforcement.

5. Cookies and Tracking Technologies

Our website uses “cookies,” which are small files placed on your device, to help us operate and analyze our website. We use cookies for Google Analytics to gather anonymous data about website traffic and interactions. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Data Security

We are committed to protecting your information. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure.

7. Your Data Rights

You have the right to:

• Access and Update: Request access to the personal information we hold about you and ask that we correct or update it.
• Request Deletion: Request that we delete your personal information, subject to certain legal or operational retention needs.

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Super Home Maid Cleaning Service, LLC
Phone: (316) 300-5422
Email: info@superhomemaid.com